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  • Which iPod touch model do I have?

    For the iPod Touch generations, the model number on the back is not always the best or easiest identifier, but there are other easy-to-see physical differences, listed quickly below.  The...

  • Which iPod model do I have?

    NOTE: This guide is for all models of iPod excluding the iPod touch. To find which model of iPod touch you have, read Which iPod touch model do I have? Different iPod...

  • Ways to Speed Up Your Mac

    Let’s start by pointing out that the first line of defense regarding a slow Mac is the same as for so many other transient problems—restart it. That may work only...

  • Using Your iPhone, iPad, or iPod

    iOS devices pretty much hold your hand for the first stages of using your iPhone, iPad, or iPod, with a Setup Assistant that guides you through the procedure. The Assistant...

  • Using the Camera on Your iPhone, iPad, or iPod

    The Camera app is used to take pictures and record videos. Use the Camera Swap icon to switch between the FaceTime (front) and iSight (back) cameras. (All current, and most...

  • Using Email and Messages on iOS

    Continue the conversation with your friends and family using the different messaging solutions offered by Apple. There are generally three ways you can begin sending messages on iOS. Use the iOS Mail...

  • Setting Up Apple Accounts

    There are a few different accounts that Mac owners can create, including Apple ID, Administrator Accounts, and New User Accounts. While the process is different for each, setting up Apple...

  • Running Windows on a Mac

    Tekserve has been pre-installing Windows on Apple computers since the day Boot Camp was released. We can guide you through your first Mac purchase, migrate your data, and find all...

  • Printing From Your Mac, iPhone, iPad, or iPod

    If you'd like to begin printing from your Mac and haven't purchased a printer yet, we strongly urge you to choose one that’s supported by Apple in order to save the...

  • Managing iOS Calendar & Notifications

    The iOS Calendar app helps you manage all of your life events in one central place. You can create multiple calendars, manage reminders, sync your calendar across devices and manage...

  • Manage Apps on Your iPhone, iPad, iPod, or Computer

    With so many choices out there, it can be a chore to manage apps on your iPhone, iPad, iPod, or computer. Check out these tips on how to master the...

  • Maintaining Your iPhone, iPad, iPod, or Mac

    When you invest in a new piece of hardware, like a computer or tablet, it is important to take steps to maintain it. Taking a few steps when purchasing and during...

  • Interpreting and Troubleshooting Icons

    Although we generally say “button” when referring to something you tap to make something happen, very few of them look like the traditional, ported-from-computer-OS buttons. Some are simply bare, unframed words....

  • Getting Started With Your New Mac

    Getting a New Mac Once you purchase your new Mac, there are a few things you should do when getting started: Get AppleCare: Extend your one-year warranty and 90 days of Apple telephone...

  • Fixing Startup Problems

    There are lots of things—some minor, others somewhat evil—that can keep your Mac or iOS device from starting up normally, or at all. But no matter the specific problem, if...

  • File Management on Your Mac

    With tools like Finder, Spotlight, FileVault, and AirDrop, file management on your Mac should be an easy, painless process. Here are some tips for locating files on your Mac with the...

  • Creating Passwords

    When creating passwords, it's not only important to understand password security, but also the different types of passwords on your devices. Types of Passwords When using a Mac, iPhone, iPad, or iPod, it’s best to create...

  • Connecting to the Internet and Wireless Devices

    Using a modem or wireless connection, there are several ways to begin connecting to the internet. Here’s how: At home: Your telephone or cable provider can provide a high-speed Internet connection—broadband cable,...

  • Connecting to Another Mac

    Screen Sharing with Network Services This article shows how to see and control another computer's screen by connecting to another Mac with your machine. No software needs to be installed, as OS...

  • Connecting Audio and Video

    Connecting audio and video to your Mac, iPad, iPod, or iPhone is relatively easy as long as you have the correct adapters: Finding the Right A/V Adapter Here's an easy list that...

  • Charging Your iPhone, iPad, iPod, or Mac

    There are two ways to start charging your iPhone, iPad, iPod, or Mac Use the Adapter To charge your Mac, use the Magsafe adapter that came with it. If the LED on the...

  • Backing Up Data

    Despite all the advances in modern technology, a single fact remains true—sooner or later, everything breaks. Even the most reliable computer can fail or experience data corruption. Computers can be...

  • Avoiding Viruses and Malware

    Though it seems that viruses and malware seem to be everywhere, avoiding viruses and malware is fairly easy when you take the right precautions. Computer Viruses on Macs Macs are still quite...

  • Avoiding Email Scams

    Scammers from all corners of the globe love that the Internet has brought them over a billion new potential fools to part with their money. (They don't even have to...

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